Terms & Condition

Terms and Conditions:

  1. Introduction: These terms and conditions (“Terms”) govern the use of the IZEL website and the purchase of goods through the website. Please read these Terms carefully before using the website or making a purchase. By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
  2. Eligibility: The website and the services provided through it are intended for use by individuals who are at least 18 years old. By using the website, you represent and warrant that you are of legal age to form a binding contract with IZEL and meet all of the eligibility requirements set forth in these Terms.
  3. Product Information: IZEL endeavors to be as accurate as possible in its product descriptions, pricing, and availability. However, IZEL does not guarantee that the information on the website is error-free, complete, or current. IZEL reserves the right to correct errors and update information at any time without prior notice.
  4. Order Processing: All orders are subject to availability and confirmation of the order price. IZEL will contact you if any item you have ordered is not available or if there are any issues with your order.
  5. Payment: IZEL accepts the following forms of payment: credit or debit cards, PayPal, and bank transfers. The payment will be debited from your account before the dispatch of your purchase.
  6. Shipping and Delivery: IZEL offers shipping to select countries. Shipping fees will be calculated based on the shipping destination, weight, and size of the order. Delivery times may vary based on the shipping destination and shipping method chosen. IZEL is not responsible for any customs duties or taxes that may be charged on delivery.
  7. Return and Refund Policy: IZEL accepts returns within 14 days of the delivery date for a full refund or exchange, provided the item is returned in its original condition. The customer is responsible for the cost of returning the item.
  8. Warranty: IZEL warrants that the goods will be free from defects in materials and workmanship for a period of 30 days from the date of purchase.
  9. Limitation of Liability: IZEL’s total liability to you in connection with any product purchased through the website is strictly limited to the purchase price of that product.
  10. Intellectual Property: The content of the website, including text, graphics, logos, icons, images, and software, is the property of IZEL or its licensors and is protected by international copyright